Refund policy

Our Store offers returns for Store Credit Or Exchange. See Below for Further Detail

 To Start a Return you can do this by logging into your account HERE

or By emailing us directly [email protected]

 Damaged or Incorrect Items  

We use a high quality manufacturer, but in the event our garment has a flaw, you may discuss a full refund with us. Refunds are dealt with on a case to case basis and are up to the discretion of our management. This is to prevent a customer from damaging a garment to try to receive a refund. If the error is our fault, we will refund your purchase price and cover the shipping of returning the garment.

You may return your order for store credit or exchange, we do not do returns for refund because of the costs we incur in every order. 

Exchanges  

We accept only exchanges (for new style or new size) or exchange for store credit (with no expiry date). Returns are accepted within 14 days of delivery. We do not cover shipping costs for returning items. We encourage all customers to seek our advice on sizing and fit if you are not sure, to avoid any unnecessary returns and to ensure you are happy with your purchase.

How to Return  

See below for more info on returns and exchanges. Please email us before sending back any returns.  

Our Return address is: Akvinver terdealers, 2A Birmingham Ave, Villawood 2163, (+61)338317214, Australia

Please label the package clearly with your name and order number, so we may promptly credit you when it arrives.